Privacy policy

eRevolutions ("we", "us", "our") is an eCommerce systems and automation partner headquartered in New Delhi, India, serving brands and operators worldwide. This policy describes how we handle personal information when you use our website (erevolutionsindia.com and related properties), register for our client portal, submit contact or career inquiries, or otherwise engage our professional services and hosting offerings.

1. Who is responsible

The data controller for personal information collected through this site and our client-facing services is eRevolutions. For privacy-related questions or requests, contact us at contact@erevolutionsindia.com.

2. Information we collect

• Account and portal data: When you create an account, we collect identifiers such as name, email address, and credentials (stored in hashed form). We may also process subscription selections, requirements you submit, support or service requests, and related metadata (timestamps, status).
• Contact and inquiries: Information you provide via contact forms, email, or phone—including message content and optional attachments.
• Transactional and operational records: Including communications we send (e.g. verification, password reset, operational notices) and logs needed to operate secure services (e.g. email delivery logs where applicable).
• Technical data: Standard server and application data such as IP address, browser type, approximate location derived from IP, and pages visited, used for security, reliability, and improvement of our services.

3. How we use your information

We use personal information to:

• Provide, operate, and secure our website and client portal;
• Process registrations, subscriptions, and service requests;
• Communicate with you about your account, services, and legitimate business updates;
• Comply with law, enforce our terms, and protect rights and safety;
• Improve our offerings and troubleshoot issues, using aggregated or de-identified data where appropriate.

4. Legal bases (where applicable)

Depending on your location and context, we rely on one or more of: performance of a contract, legitimate interests (e.g. securing our systems, improving services), consent (where required, such as certain marketing), and legal obligation.

5. Sharing and subprocessors

We do not sell your personal information. We may share data with service providers who assist us (e.g. hosting, email delivery, payment processors if you use paid features) under contracts that require appropriate protection and limited use. We may disclose information if required by law or to protect eRevolutions, our clients, or the public.

6. International transfers

We are based in India. If you access our services from other countries, your information may be processed in India or in jurisdictions where our subprocessors operate. We take steps designed to ensure appropriate safeguards where required by applicable law.

7. Retention

We retain personal information only as long as needed for the purposes above, unless a longer period is required by law. See our separate Data retention policy for category-specific guidance.

8. Your rights

Subject to applicable law, you may have the right to access, correct, delete, or restrict processing of your personal information, to object to certain processing, or to data portability. You may also withdraw consent where processing is consent-based. To exercise these rights, contact contact@erevolutionsindia.com. You may have the right to lodge a complaint with a supervisory authority in your jurisdiction.

9. Security

We implement technical and organizational measures appropriate to the nature of the data and risks, including access controls, encryption in transit where standard for web services, and secure handling of credentials. No method of transmission or storage is completely secure; we encourage strong passwords and careful handling of account access.

10. Children

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 16. If you believe we have done so, please contact us and we will take steps to delete it.

11. Cookies and similar technologies

Our site may use cookies or local storage necessary for authentication, preferences, or security. We do not use invasive third-party advertising trackers on core portal flows; analytics, if introduced later, will be described in an updated notice where required.

12. Changes

We may update this policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated through the portal or by email where appropriate.

13. Contact

eRevolutions
Email: contact@erevolutionsindia.com